Privacy Policy

We collect information that you provide directly to us when booking a transfer, creating an account, or contacting our support team. This includes:

• Personal Identification: Name, email address, phone number, and physical address.
• Booking Details: Pickup and drop-off locations, flight information, and special requirements.
• Payment Information: Credit card details (processed securely via our payment partners) and billing history.
• Technical Data: IP address, device type, and browsing behavior on our platform.

Infinity transfers uses your information to provide a seamless luxury travel experience:

• To facilitate and confirm your chauffeur bookings.
• To communicate essential trip updates via SMS or email.
• To personalize your experience and remember your preferences for future journeys.
• To improve our service quality through internal analytics and feedback.
• To comply with legal obligations and safety regulations.

The security of your data is our priority. We implement industry-standard security measures including:

We do not sell your personal data. We only share information with third parties when necessary to fulfill our service, such as:

• Trusted chauffeurs and fleet partners assigned to your journey.
• Payment processors for secure transaction handling.
• Regulatory bodies when required by UK law.

Under the GDPR and UK Data Protection Act, you have the right to:

• Access the personal data we hold about you.
• Request the correction of inaccurate information.
• Request the deletion of your data (the “right to be forgotten”).
• Object to the processing of your data for marketing purposes.